FAQ & Shipping

Shipping

Do you offer free shipping?
Yes — shipping is free on all U.S. orders over $50.

How long until my order arrives?
Most orders ship within a few business days, and you'll receive tracking by email as soon as it's on the way. Need an update on an order? Just email us and we'll check right away.

Returns & Exchanges

What's your return policy?
We offer 30-day returns, no questions asked. If something isn't right, contact us within 30 days of receiving your order and we'll make it right.

Not sure about sizing?
Every product page includes a size guide. If you're between sizes or unsure, email us before ordering and we'll help you choose — and exchanges are easy.

About Our Sensory Products

What makes your clothing “sensory-friendly”?
Our pieces are tagless with flat or relocated seams, made from soft bamboo-blend fabrics chosen for how they feel against sensitive skin — designed to reduce the irritation that can trigger meltdowns.

Who are these products for?
Kids with autism, ADHD, and sensory processing differences — and any child (or grown-up) who simply feels clothing more intensely. Built for sensory needs, loved by everyone.

Giving Back

Do my purchases support a cause?
Yes — a portion of every purchase supports pediatric mental health through the Child Mind Institute.

Still have questions?

Email us anytime at support.zensoryshop@gmail.com — we typically respond within 24 hours.